Privacy Policy
Last updated: July 2026
Who We Are
This site is operated by RISER NOW LLC (“we,” “us”), d/b/a Riser, located at 7901 4th St N STE 300, St Petersburg, FL 33702. This Privacy Policy explains what information we collect and how we use it.
Age
You must be at least 18 years old to use this site or purchase our products.
Information We Collect
- Information you give us: name, email, phone, shipping/billing address, order details, and any message you send us.
- Information collected automatically: IP address, device and browser type, pages viewed, and similar usage data, collected through cookies and similar technologies.
- We do not store full payment card numbers on our servers; card payments are handled by our PCI-DSS-compliant third-party payment processor.
How We Use It
To process and ship orders; provide customer support; send order confirmations and account/service messages; improve our site and products; send marketing emails if you opt in; and detect and prevent fraud or misuse.
Email Marketing
If you provide your email, you may receive updates and offers. You can unsubscribe at any time using the link in any marketing email.
SMS/Text Messaging Privacy
When you opt in to receive text messages from Riser, we collect your mobile phone number. We use it to send order updates, shipping notifications, customer-service responses, and occasional promotional offers. You can opt out of SMS at any time by replying STOP to any message; reply HELP for assistance. Message frequency varies. Message and data rates may apply.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
How We Share It
We do not sell your personal information. We share it only with: service providers who work on our behalf (payment processing, shipping, email, analytics) under confidentiality obligations; authorities when required by law or to protect rights and safety; and a successor entity in the event of a merger, acquisition, or sale of the business.
Cookies
We use cookies to operate the site, remember your cart, and understand usage. You can control cookies through your browser settings.
Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security. We will never ask you for your password.
Your Choices
You may request to access, correct, or delete the personal information we hold about you by contacting us at hello@risernow.com.
U.S. Only
This site is intended for users in the United States. By using it, you consent to the processing of your information in the U.S.
Changes
We may update this Policy; changes take effect when posted. Please review periodically.
Contact
hello@risernow.com · RISER NOW LLC, 7901 4th St N STE 300, St Petersburg, FL 33702.